WORLD WIDE SHIPPING

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Terms & Conditions

 

Evolution Bridesmaids is owned by Evolution Clothing Limited.
By accessing our website, you agree to the following Terms & Conditions. These apply to:


Product & Availability

  • All products and services are subject to availability.

  • Evolution Clothing Limited reserves the right to cancel products, samples, or colours at any time.

Made-to-Order Collection

  • All Evolution Bridesmaids dresses are Made to Order.

  • Standard timeframe: 8–14 weeks.

  • Express service available (NZD $100 fee).

  • Dresses are made in standard NZ sizes 6–24 (not custom-made).

  • Patterns cannot be altered.

Sample Dress Policy

  • Order 3 sample dresses for $10 NZD (includes NZ courier; international freight extra).

  • Samples are for fit/style only — fabrics may vary from final production.

  • Driver’s licence copy required before dispatch.

  • Payment by credit card only.

  • Samples must be returned within 7 days of receipt.

  • Late, lost, stolen, or damaged samples will be charged at full retail price.

  • Returns must be sent with track & trace + signature required.

Fabrics & Colours

  • Fabrics are hand-dyed in small batches — up to 10% colour variance may occur.

  • To ensure consistency, order all bridesmaids’ dresses together under one order number.

  • Screen colours and social media photos may not match true colours. Refunds/exchanges will not be given for colour differences.

Additional Fabric

  • Available when placing your dress order:

    • Matte: NZD $30 per metre

    • Satin: NZD $40 per metre

    • Width: 110cm

  • Must be ordered with dresses to ensure same dye batch.

Sizing & Alterations

  • Choose your current size (not a future size).

  • Dresses can be taken in, but not let out.

  • Local tailoring recommended for adjustments.

  • We suggest ordering 2–3 metres of extra fabric if alterations are likely.

  • Patterns cannot be changed (e.g. straps, hems).

Returns & Refunds

  • No refunds or exchanges for Made to Order items.

  • If goods are faulty, we will meet obligations under the Consumer Guarantees Act.

  • Proof of purchase is required for any return.

  • For returns, email hello@evolutionbridesmaids.com to request a form.

Payment

  • All orders must be paid in full at checkout.

  • Accepted methods: Visa / Mastercard, Direct Bank Transfer, Afterpay, Laybuy, Cash (showroom only).

  • Bank deposits must include your order number as the reference.

  • Prices are in NZD, include 15% GST, and are subject to change without notice.

Shipping

  • Orders shipped worldwide via DHL:

    • Flat fee: NZD $30 per order/address

    • Rural/remote delivery: + NZD $30

  • Fabric swatches: 6–12 days delivery.

  • International customers are responsible for customs duties/taxes.

Care & Transparency

  • Some styles are lined; others are not (please check product descriptions).

  • For lighter-coloured fabrics, we recommend adding lining if not included. Lining costs NZD $30 per dress.

  • Natural fibres may crease — dresses can be steamed or ironed on cool (ironing often gives the best finish).

Security & Privacy

  • All payments processed via Westpac 128-bit SSL secure gateway.

  • We do not share or sell personal information.

  • Customers may opt in/out of promotional emails at any time.

Limitation of Liability

  • Evolution Clothing Limited cannot be held responsible for indirect loss, business loss, or goodwill resulting from the use of our website or services.

Customer Care

 

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